Email template: Convert to PAD communication
👉 Find the Guide to Merchant-initiated Direct Bank Transfers
Use the template below to help communicate the benefits of using Notch bank transfers to your customers. You can add your own company logo.
SUBJECT LINE: Switch to Online Bank Payments via Notch
Hi <customer name>,
We’re modernizing the way we collect payment. Going forward, our preferred payment method is direct bank transfers through the Notch platform. This helps saves us administrative time and money so we can focus on continuing to deliver better products and services for you.
Don’t worry, it’s not just good for us, it’s good for you too! With this, you get:
- Free & unlimited transactions: Don’t spend money to spend money. Cheques cost $2-10 to mail or picked up, and banks typically charge $1-2 per transactions. Bank transfers through Notch is unlimited and free of charge.
- Instant account reconciliation: When you pay us via our platform, invoice status is immediately updated and payment receipts are sent instantly so it’s easy to keep track of your account with us.
- Convenient and fast: When you receive a reminder from us on the due date, you no longer have to write cheques or login into your bank portals to pay. Simply pay against the bank account on your profile with us and get instant payment receipts.
- You’re still in control: We send you reminders of invoices due and provide refunds if a payment is ever taken in error.
⚠️ TO BE EDITED: If you switch to Bank transfers via our platform, we’ll [insert such as a additional term extension one-time discount, gift card, etc] ⚠️
Email with a photo of a void cheque and we’ll get you set up with a digital form. You’ll be notified before each payment is taken, and your payments are protected, so you’re guaranteed a refund if a payment is ever taken in error.
If you have any questions, don’t hesitate to reach out.
Best regards,
<Your name>
company and details.