With Notch's Payment Portal, you can easily manage your payments and keep track of your bills! The dashboard consists of 3 main tabs: Bills, Suppliers and Settings.
View your Bills
If your suppliers are partnered with Notch, you will receive an invitation to join the Notch Customer Portal, where you can conveniently manage your bills with those suppliers.
From the "Bills" tab, you can view all your bills and filter them by Bill Status, Supplier, Due Date, or Issue Date.
View your Suppliers
From the "Suppliers" tab, you can view the suppliers available for making payments. If you have multiple suppliers, you can use the "Payment Method", "Auto Pay", or "Supplier Name" filters to sort.
Setting - Wallet
Under the "Settings" tab, you can navigate to "Wallet" where you can manage your payment methods.
Settings - General
Under the "Settings" tab, you can navigate to "General" to update your contact information.
To Add Payment Information
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Go to "Setting" - go to the "Wallet" tab - click the "Add payment method"
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You can select between set up a credit card, or set up Pre-Authorized Debit.
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By choosing "Set up a credit card", you just need to enter the card details of a valid credit card.
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By choosing setup "Pre-Authorized Debit", search for your bank and sign in using your online banking details.
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If your bank is not listed or online login is not available, you can manually verify your bank details using the micro-deposit method.
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When the micro-deposits are received, send the amounts to your Notch Account Manager, who will verify them in the system for you.
Notification Settings
Your supplier can set up the following notifications for you:
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Failed Payment Alerts: Automatically receive notifications for failed payments.
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Successful Payment Alerts: Receive automatic confirmation once a payment is successful.
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Invoice Notifications: Optionally receive a copy of your invoice on the issue date.
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Upcoming Payment Reminders: Choose to receive reminders up to 14 days before your payment is due.
How to Dispute an Invoice or Pay in Advance
1. Use the checkbox beside the invoice to dispute a charge, which will temporarily prevent autopay.
2. To remove the dispute, notify your vendor or Notch representative that you're ready to pay, and
they will mark the invoice as open again.
3. To pay an invoice early, check the box beside the invoice and select Charge.
How to Reset Password
To reset your login password, click the "Reset Password" option on the login page, then enter the email address associated with your account. After clicking the "Reset Password" button, you will receive an email shortly with instructions.
